Terms and conditions


1) Apostille1.com is not a law firm and does not provide legal representation or advice to clients. If you are unsure whether your particular situation requires legal advice, you should consult a lawyer

2) This is a good faith agreement. The submission of an order-form and/or documents to Apostille1.com for apostille processing indicates the customer’s agreement with this disclaimer and expressly excludes responsibility of any kind. The client accepts and releases Apostille1.com of any claim of damages from the processing of the documents.

3) Apostille1.com will do its best efforts to protect the client´s privacy and document confidentiality during the processing periods and will not responsible of the client’s privacy and document confidentiality during courier transit periods shipped via USPS, FEDEX, UPS, DHL or any other courier.

4) Apostille1.com will not be responsible if the documents are lost, destroyed or damaged due to fire or flood during courier transit periods shipped via USPS, FEDEX, UPS, DHL or any other courier.

5) Apostille1.com assumes no responsibility for the contents of documents presented by the client.

6) The legitimacy and accuracy of documents submitted to Apostille1.com is sole responsibility of the client.

We at apostille1.com (“Apostille1”) are based in the United States and we are committed to protecting any data that we collect concerning you. By using our services, you agree to the use of the data that we collect in accordance with this Privacy Policy.

We are committed to protecting your privacy

We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. This Policy indicates the type of processes that may result in data being collected about you. Your use of this website gives us the right to collect that information.

Information Collected

We may collect any or all of the information that you give us depending on the type of transaction you enter into, including your name, address, telephone number, fax number and email address, together with data about your use of the website. Other information that may be needed from time to time to process a request may also be collected as indicated on the website.

Information Use

We use the information collected primarily to process the task for which you visited the website. Data collected on our website is held in accordance with applicable federal and state laws. All reasonable precautions are taken to prevent unauthorized access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.


Your Internet browser has the automatic feature of storing small files – “cookies” – that hold information that allows a website to recognize your account. Our website takes advantage of this facility to enhance your experience. You have the ability to prevent your computer from accepting cookies but, if you do, certain functionality on the website may be impaired.

Disclosing Information

We do not and will not disclose any personal information obtained about you from this website to third parties except when we need to do so in order to complete the transaction – e.g. when arranging for a courier company to deliver goods that you have ordered. We may also use the information to keep in contact with you and inform you of developments associated with our business. You will be given the opportunity to remove yourself from any mailing list or similar device. If at any time in the future we should wish to disclose information collected on this website to any third party, it would only be with your knowledge and consent.

We may from time to time provide information of a general nature to third parties – for example, the number of individuals visiting our website or completing a registration form, but we will not use any information that could identify those individuals.

Changes to this Policy

Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, to be on the safe side, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.

The content on our website is NOT legal advice

The materials on this website are provided for informational purposes only and do not constitute legal advice. You should not act or rely on any information contained in this website without first seeking the advice of an attorney.

Refund Policy

We will refund our service fee and shipping fees if you are not satisfied with our service. To request a refund contact us via email, we will send you an email back to notify you that we have received your request and confirm when your refund will be processed.